Male avatar
JohnAustin, TX

not work the money, sleeps hot, loses firmness

the problem with this bed is how it breaks in. When you first get the mattress, it is a tad firm and over a few months softens up. ok, so far so good. The problem is that after a year of use, the area where you normally sleep is super soft ( you almost fall in ) and the area of the mattress not frequently used is pretty hard. Meaning, you basically have to sleep in the pit you created. If you try to sleep anywhere else, you have to fight from rolling into the pit, we bought the heated/cooled base in a king size. The heated/Cooled option is sorta cool. The heat option works great while the cool option works ok. I find that i constantly have to run the cool option because the mattress itself retains so much heat and really sleeps hot. my wife and i spent over $5,200 for the king mattress and the heat/cool base. And we have had 1 warranty claim in 3 years and are about to do another. We would like to get a few more years out of the purchase especially since we spent so much money, but might just call this mattress a loss. we will NEVER buy another yume, and are probably done with memory foam mattresses.

Pros:

  • Overall Comfort
  • Motion Isolation
  • Overall Support

Cons:

  • Overall Durability
  • Edge Support
  • Surface Integrity
  • Overall Value
0

Ratings from this Sleeper

Back Support

5 / 5
ExcellentBack Support

Never have back aches or stiffness related to this mattress

Pressure Relief

5 / 5
ExcellentPressure Relief

No pressure point soreness or loss of circulation


Sleep Quality

1 / 5
Much worseSleep

Sleep much less soundly or consistently since owning this mattress.

Stays "Cool"

3 / 5
Fair"Coolness"

Sometimes sleep hot due to this mattress


Value

N/A
Not Rated

Warranty Service

N/A
Not Rated

Softness Level
Too HardPerfectToo Soft
Comments (5)

we are having the same problem with our yume 650 i hate this bed i weigh 120.00lb and my side of the bed is hard and my husband only weigh 175.00 not at all heavy for a man and his side has a pit and i roll in to him all night . he hates the pit and i hate the rolling in to it all night cant believe that is what you get for 5000,00 dollars

By Anonymous on March 4, 2015

We have the same problem... both sides of our yume king size mattress have cratered. We bought it because it had the right firmness to the foam. But after only 3 months, we could definitely tell the break in difference. After 2 years, it is like sleeping in a hole. I highly recommend staying away from this mattress brand.

By Anonymous on April 21, 2015

That is the problem we have as well, we have 2 craters but are getting told the warranty won't cover it unless it is very visible, which its not, only if you lay on it, you sink down...

By Anonymous on February 8, 2016

Same issue here, I wish I had my butt lad of money back already no with my old mattress. We got ours from mattress Tim I highly don't recommend them.

By Anonymous on November 24, 2016

Yep. Same problem. Suxs how much we paid for this thing

By Anonymous on January 8, 2017