We have been trying to exchange our foundation for several days, the phone system sends you back to an email for a response from customer support. Problem is they never reply!!!! I can't comment on the mattress yet as we have only had it for 5 days...….
JeffMagnolia, TX
Customer Support after purchase - POOR
Cons:
- Customer Service
Ratings from this Sleeper
Back Support
FairBack Support
Sometimes have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
SameSleep
Sleep quality or quantity has not changed since owning this mattress.
Stays "Cool"
Good"Coolness"
Rarely sleep hot due to this mattress
Value
Don't knowValue
Don't know or not sure
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft