Hello Doug – I’m writing to let you know I’m disappointed in how my King Size Winkbed has held up (it hasn’t). I sent you a link to a dropbox file containing some photos for your review so you will (hopefully) be able to see what I’m talking about. The mattress has been sagging on both sides of center. This has been the case for a year or more, and it is causing sleeping problems for both my wife and me, as well as constant back pain for me. Since the mattress is only a couple years old, and the guarantee is for 10years, and the fact that we have purchased 3 mattresses from you, I’m hoping something can be done about the problem.
Greg SCollierville, TN
Mattress Sags A Lot
Cons:
- Back Support
- Surface Integrity
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
FairPressure Relief
Occasional pressure point soreness or loss of circulation
Sleep Quality
SameSleep
Sleep quality or quantity has not changed since owning this mattress.
Stays "Cool"
Poor"Coolness"
Often sleep hot due to this mattress
Value
FairValue
Fair value for the money
Warranty Service
PoorWarranty Service
Slightly satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft