When I purchased this mattress, I was so excited to have a GREAT mattress. And it WAS great, for nearly a year. Then I started waking up with IMMENSE back, neck, hip pain. If I'd moved to my stomach, it was extremely painful to roll over, sometimes making me yelp with pain. NOTE: I am very fit and do bikram yoga about 6 days a week. I figured something was wrong with the mattress. Vispring sent someone to check, informed me that mattress was fine but that I could swap it once, as a courtesy, to a different firmness for a $700 shipping fee. Instead, I bought a $100 foam topper from Amazon. Which corrected the issues completely. I wish I had just spent the $100 to top my old mattress instead of spending over $3k on a mattress that needed amending to be sleep-able. :/
Pros:
User also said: sleeps very cool (when I actually slept on top of it before it started hurting me!)- Temperature Control
Cons:
User also said: It's an expensive base for my foam topper, now. Womp womp.- Back Support
- Pressure Relief
- Overall Value
0
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Slightly betterSleep
Sleep slightly more deeply and/or consistently since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
PoorValue
Poor value for the money
Warranty Service
FairWarranty Service
Moderately satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft