Store where I bought mattress went out of business, so I contacted the manufacturer directly. Over a 10 month period of me calling every few weeks only ONCE was my call returned. Deal offered for replacement was about the same as buying a new mattress from someone else, which is what I eventually did. Don't buy these products!
Cons:
- Customer Service
- Product Quality
- Warranty Claims
Ratings from this Sleeper
Back Support
FairBack Support
Sometimes have back aches or stiffness related to this mattress
Pressure Relief
ExcellentPressure Relief
No pressure point soreness or loss of circulation
Sleep Quality
SameSleep
Sleep quality or quantity has not changed since owning this mattress.
Stays "Cool"
Don't know"Coolness"
Don't know or not sure
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft