When we first bought this mattress, it was great. After 6 months, the middle starting sagging and you roll in the middle. The mattress cost was over $1,000.00 and we felt for that amount of money it would last at least 10 years. It felt great in the store but it hasn't even lasted 2 years. The warranty dept. is a joke. Horrible customer service!!! DO NOT BUY THIS BRAND, YOU WILL BE VERY MAD AT YOURSELF FOR WASTING YOUR MONEY!!!!!
Cons:
- Customer Service
- Surface Integrity
- Overall Value
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
FairPressure Relief
Occasional pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Very Poor"Coolness"
Always sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft