A short time after I bought this mattress, it “sunk” in the areas where we slept. It looks like two valleys. My old 30-year-old mattress was much more comfortable. But, I let all the talk about not keeping a mattress for that long get to me. Shortly after we bought it, it started to sink in areas where we swept and my husband who is 82 years old wakes up every morning with a horrific backache. I called the company and they were of no help. I called the store where we bought it and they came out and measured it to see how much it sank and it didn’t sink enough to be warrantied.
Cons:
User also said: No support.- Back Support
- Surface Integrity
- Warranty Claims
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Don't knowPressure Relief
Don't know or not sure
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Don't know"Coolness"
Don't know or not sure
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft