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Will HFlat Rock, MI

Ice Box Fever! (terrible mattress)

I expected the bed to be warm and cozy. It was freezing and made my back hurt. It was freezing every night. I had to place TWO heavy quilts over me to keep warm. And even then I never was as warm as I was with a light sheet ontop of me laying on my old Mattress. Being so cold with this purple bed is the Primary reason I rated it low and its the main reason I am getting a refund on the purple bed. I bought these soft stretchy sheets as recommended by purple, and I still had back pain almost every night. I DONT GET BACK PAIN. I got the purple bed because my old mattress has springs that you can now feel if you press your hand down on to the mattress top. So after more than a month I have lost health because I am sleeping less because it hurts to sleep in the purple bed and its freezing so I am waking up to move around to generate some heat thru the night. Raising my room temp from 66 to 68 did not help how cold the mattress feels while laying on it. Oh yeah, for the first THREE nights I could not sleep on the purple bed. Why? Because it stinks so bad after you unwrap it. I had to put it on the floor and let it air out for three days while I put my old mattress back on my foundation. And I kept a fan on it blowing away from me. I tried to sleep on it the first night but the smell made me sick. Tingly and nauseous. Did I mention it weighs 110lbs or more...ya, I had to call my buddy over to get it back on the foundation. Lastly, I had to wait 3.5 weeks to get the purple bed manufactured on call and then delivered. Yes, they make these beds to order. They told me I'd wait a max of two weeks to ship but nope, waited 10 more days total 25 days from order I recieved the bed. Ordering the Brooklyn now...I'll keep you guys posted.

Pros:

  • Warranty Claims

Cons:

  • Back Support
  • Customer Service
  • Firm Support
  • Smell
  • Temperature Control

Ratings from this Sleeper

Back Support

2 / 5
PoorBack Support

Often have back aches or stiffness related to this mattress

Pressure Relief

N/A
Don't knowPressure Relief

Don't know or not sure


Sleep Quality

1 / 5
Much worseSleep

Sleep much less soundly or consistently since owning this mattress.

Stays "Cool"

5 / 5
Excellent"Coolness"

Never sleep hot due to this mattress


Value

3 / 5
FairValue

Fair value for the money

Warranty Service

5 / 5
ExcellentWarranty Service

Completely satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft
Comments (3)

Wow, you obviously didn't read anything about it when it comes to the mattress, it is built for hot sleepers, it's supposed to be cool! This is the worst review I've ever read, you sit there and complain about how you want a warm bed but your room is 66 degrees?!?!?!? Again it goes back to you obviously didn't know what the hell you were buying. So because of your stupidity you going to give a review on a product that is doing with the product is designed to do. Just bad...... And I have no clue what you're talking about I have knee and back pain badly and ever since I got the purple mattress I've had the best sleep in my life.

By Anonymous on October 3, 2017

It's almost like different mattresses are good for different people. The fact that it causes you no back pain isn't reason to dismiss someone else's experiences with back pain on this thing.

By Anonymous on November 2, 2017

Oct 3, who do you work for?

By Anonymous on February 26, 2018