The customer service experience has been bar none. The mattress came quickly and was so easy to open, expand and begin using. The entire purchase was so incredibly simple. Afterwards, Casper asked me to answer a few questions and in return they'd send me free sheets. I did it and thought I'd never see the sheets - but they came! These are sheets tailored to fit the mattress and are divine! I can't say enough about the quality of the mattress, the mattress protector (which is worth every penny) and their sheets too! Awesome company, great service and exceptional quality.
SarahGainesville, FL
Great value for an exceptional mattress
Pros:
- Customer Service
- Product Quality
Ratings from this Sleeper
Back Support
ExcellentBack Support
Never have back aches or stiffness related to this mattress
Pressure Relief
ExcellentPressure Relief
No pressure point soreness or loss of circulation
Sleep Quality
Much betterSleep
Sleep much more deeply and/or consistently since owning this mattress.
Stays "Cool"
Good"Coolness"
Rarely sleep hot due to this mattress
Value
ExcellentValue
Excellent value for the money -- a great deal
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft
Comments (1)
Official Response
You're the best. Thanks, Sarah!