I was very happy with your customer service and the ease of buying and setting up the bed. I returned it within a month because I could not get comfortable. There was no give to it and I felt like I was sleeping on a table. I now have a Sleep Number and love the idea of raising the head and knees and adjusting a comfort level. Sorry the Casper did not work. But I will give a huge plug on behalf of my dogs about you dog beds! I'm going to have to buy another one to avoid races to the bed.
Lynn
A disappointment
Pros:
- Customer Service
Cons:
- Firm Support
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
FairPressure Relief
Occasional pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Poor"Coolness"
Often sleep hot due to this mattress
Value
PoorValue
Poor value for the money
Warranty Service
ExcellentWarranty Service
Completely satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft
Comments (1)
Official Response
Hey Lynn, so sorry it didn't work out for you, but glad we can still stay friends. Hope your pups keep loving the dog beds.