When we first purchased the bed we were very happy with it. However, after 3 months we noticed that the bed started to conforms to our body shapes and did not support the lower back & hip region. I have Lupus & Fibromyalgia and the pain in unbearable. I have contacted Casper but there is nothing they can do to help since it is past the 100 day trial. I am going to attempt to take pictures of the indention in order to show Casper how the mattress has deteriorated over time. I am so disappointed with this purchase and I would not recommend Casper to anyone.
ElizabethBullhead City, AZ
WARNING! Body Indention with no lower back support
Cons:
- Pressure Relief
- Surface Integrity
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Poor"Coolness"
Often sleep hot due to this mattress
Value
PoorValue
Poor value for the money
Warranty Service
FairWarranty Service
Moderately satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft