We had purchased a Casper a few years ago and liked it. However the new one that just arrived is a different story. It holds heat more, it is way softer, to the point that i have back pain from sleeping on my stomach, I sink in so much that it is difficult to change positions or move around in it, and the edge support is barely there at all. When we compare our two Casper mattresses, it is apparent that they have made substantial changes to this mattress, and for me, not to the good side.
BruceAdvance, NC
way softer then advertised
Cons:
- Edge Support
- Surface Integrity
Ratings from this Sleeper
Back Support
FairBack Support
Sometimes have back aches or stiffness related to this mattress
Pressure Relief
FairPressure Relief
Occasional pressure point soreness or loss of circulation
Sleep Quality
Slightly worseSleep
Sleep slightly less soundly or consistently since owning this mattress.
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
GoodValue
Good value for the money
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft
Comments (1)
Official Response
We're so sorry to hear it! Send us a note at casper.com/help so we can look into this and get you sleeping comfortably.