Male avatar
CharlesBirmingham, AL

Worst mattress and customer service.

I would recommend that you not buy a Tempur-pedic. It is not worth the price. Does not last as long as a traditional mattress. The customer service is the worst. They will not honor their warranty. I wanted a customer service rep to come out to look at this mattress but they claim that they not not have one in the southeast. Charles Bordenca

Cons:

User also said: Everything
  • Customer Service
  • Overall Value
  • Warranty Claims

Ratings from this Sleeper

Back Support

1 / 5
Very PoorBack Support

Always have back aches or stiffness related to this mattress

Pressure Relief

2 / 5
PoorPressure Relief

Frequent pressure point soreness or loss of circulation


Sleep Quality

2 / 5
Slightly worseSleep

Sleep slightly less soundly or consistently since owning this mattress.

Stays "Cool"

3 / 5
Fair"Coolness"

Sometimes sleep hot due to this mattress


Value

1 / 5
Very poorValue

Not at all worth the money -- a rip off

Warranty Service

1 / 5
Very poorWarranty Service

Not at all satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft