Male avatar
WilliamSan Gabriel, CA

Don't buy or will regret

At first, it will feel good and perfect. After, 9 months the edges starts to get soft twisting the back while sleeping. Kept waking up every morning with back pain. Called Ortho store and they say no warranty without a receipt. I'm pretty sure if you buy a mattres at other stores they will pull out their computer record and give you the warranty. They simply don't want to honor it.

Pros:

  • Motion Isolation

Cons:

  • Overall Comfort
  • Overall Durability
  • Edge Support
  • Long-Term Comfort
  • Long-Term Support
  • Product Information
  • Product Quality
  • Overall Support
  • Surface Integrity
  • Overall Value
  • Warranty Claims
  • Warranty Terms

Ratings from this Sleeper

Back Support

2 / 5
PoorBack Support

Often have back aches or stiffness related to this mattress

Pressure Relief

2 / 5
PoorPressure Relief

Frequent pressure point soreness or loss of circulation


Sleep Quality

1 / 5
Much worseSleep

Sleep much less soundly or consistently since owning this mattress.

Stays "Cool"

N/A
Don't know"Coolness"

Don't know or not sure


Value

N/A
Not Rated

Warranty Service

N/A
Not Rated

Softness Level
Too HardPerfectToo Soft
Comments (1)

Waking up with back pain. Bed purchased 12 mo the ago and used for only 6 months. Mattress is dipping in 2 areas. Have called the store numerous times, went in to store (in Whittier, CA) and was told I would be contacted for service.... Never happened. Contacted corporate and finally received a call back.

By Anonymous on August 27, 2015