Had a problem with the sides sagging and hanging down. They sent a replacement part. After the repair the sides started to sag and hang down again. Sent them more photos and more explanations and I was told the owner would contact me. He never did. After several emails and phone calls I gave up because they would not respond back. Would be great if this website had the ability to up load photos for people to see.
Cons:
User also said: Has a warrantee, but not honored.- Edge Support
- Warranty Claims
Ratings from this Sleeper
Back Support
GoodBack Support
Rarely have back aches or stiffness related to this mattress
Pressure Relief
GoodPressure Relief
Infrequent pressure point soreness or loss of circulation
Sleep Quality
Don't knowSleep
Don't know or not sure
Stays "Cool"
Good"Coolness"
Rarely sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft