poor value

I paid exactly 1695.00 for this set and I was dissatisfied upon delivery, it had a large bump from being stood on edge while the frame was being assembled but I was told it would fall out, not still there. company refused to replace it. The cool max I like as I have hot flashes at night. But I have made my chiropractor rich since I've had it as the total lack of support has caused me back and hip and knee problems, hip out of joint and knee out of socket because I sleep on my side, back pain every morning. Also I have had a lot of allergies since having this set, but didn't realize that it could be my mattress set until reading the stats on foam mattresses, I believe this is the culprit for all the sneezing and coughing every morning. I am going this morning to buy something else, I am tired of being tired and in pain every morning, tossing and turning all night trying to get out of a hole the size of a crater. High end NOT, There id nothing you can do to support this mattress! The boxes are solid and supported with the frame, the mattress just sags in the middle and nothing you put under it will help! Poor Poor value for your money!