Female avatar
CaroleBel Air, MD

They don't stand behind their product

Bed has no support on one side - submitted a claim - they denied - we were told they would replace if product is damaged - they really don't care

Pros:

  • Overall Comfort
  • Motion Isolation
  • Natural Materials
  • Overall Support
  • Surface Integrity

Cons:

  • Customer Service
  • Overall Durability
  • Edge Support
  • Responsiveness
  • Return Policy
  • Overall Value
  • Warranty Claims

Ratings from this Sleeper

Back Support

4 / 5
GoodBack Support

Rarely have back aches or stiffness related to this mattress

Pressure Relief

5 / 5
ExcellentPressure Relief

No pressure point soreness or loss of circulation


Sleep Quality

3 / 5
SameSleep

Sleep quality or quantity has not changed since owning this mattress.

Stays "Cool"

3 / 5
Fair"Coolness"

Sometimes sleep hot due to this mattress


Value

N/A
Not Rated

Warranty Service

N/A
Not Rated

Softness Level
Too HardPerfectToo Soft