The first week we owned this bed, there were 2 body shaped divots where we slept. Someone told us it would even out over time, so we waited. When my back pain became intolerable, I called the store where we made our purchase, DUBOISE IN WACO, TX, and they wouldn't replace it, because it had been 31 days since our purchase, and they only have a 30 guarantee. This is no inexpensive bed. Don't waste your money. The body imprints have only worsened over the year. We both wake up achy, unrested, and frustrated that we are stuck with this piece of junk. The mattress I bought in college at a garage sale was better.
Laura BMc Gregor, TX
I hurt all over, every morning.
Pros:
User also said: DON'T BUY THIS BED - THERE ARE NO PROSCons:
User also said: Sags, Sags, Sags.- Retailer Service
- Overall Support
- Surface Integrity
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Not Rated
Sleep Quality
Not Rated
Stays "Cool"
Not Rated
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Not Rated
Comments (1)
Sealy offers a 10-year warranty on their mattresses. Sterns and Foster is a part of Sealy. Please call Sealy customer support and let them know that Dubois would not help you in filing a warranty claim (even though it has been a few years). Unless the store has gone out of business, it is obligated to help you with that claim. Sealy needs to know what Dubois is doing on these mattresses!!! My mattress did the same thing and they 'lost' the pictures they took.