Macy's as well as the Hotel brand from Stearns & Foster leave much to be desired. Probelms from the start and horrible comfort and terrible service. Felt NOTHING like the display model and there were loose threads between quilts since we received it. Replacement model had the same problem and Macy's wanted to charge a restocking fee even though it was a defective product. We're done with both Macy's and S & F!!!
Henry CBaton Rouge, LA
Macy's Hotel Brand bed
Pros:
User also said: The only "PRO" will be when I get my money back for this regretable purchase.Cons:
User also said: Loose threads between all the quilts since delivery. Mattress sagged after one week of use.- Long-Term Support
- Product Consistency
- Retailer Service
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Not Rated
Sleep Quality
Not Rated
Stays "Cool"
Not Rated
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Not Rated