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Norma POrange, CA

Firm today, Soft tomorrow

Seemed very firm in store to both me and hubby, but in a couple of days it was too soft. Not good if you need firm hip and low back support. I get up with low back pain and spasms, stooped over for several hours waiting for ice to calm the pain. I've not had one good night's sleep in the 30 days I've owned this mattress. If I could return it, I would in a heartbeat! We bought 2 twin sets. Both mattresses now have a dip in the center from body weight and we are not hefty types. Don't be misled by the salesperson who tells you all mattresses are the same these days, or that this one sells like crazy. It sells because of price, but do yourself the favor of spending a couple of hundred dollars more to get a higher quality bed. All beds may be constructed with individual coils, but the quality of materials cannot be the same. I will need to replace this mattress in the next few months.

Pros:

User also said: The price.
  • Price

Cons:

User also said: Beautiful; appears well constructed.
  • Overall Support
  • Surface Integrity

Ratings from this Sleeper

Back Support

1 / 5
Very PoorBack Support

Always have back aches or stiffness related to this mattress

Pressure Relief

N/A
Not Rated

Sleep Quality

N/A
Not Rated

Stays "Cool"

N/A
Not Rated

Value

1 / 5
Very poorValue

Not at all worth the money -- a rip off

Warranty Service

N/A
Not Rated

Comments (2)

I have a Springfield mattress as well and am also having back broblems. Do you remember what type you got? What is it conventry?

By Anonymous on September 17, 2014

I purchased the Diana, which is what my review in 2012 was based on. Let me add this. I have back issues, my hubby does not. He loved this mattress from the beginning and still has no issues with it. Since the mattress was not "defective" workmanship and I was given no recourse by either the seller or manufacturer, I had to try to make this work. So here is what I did: I would sleep on the Springfield Diana for a couple of hours and then go to the guest bed for the rest of the night. I did this for several weeks and over time my back got used to the Diana mattress, so to speak, and I can sleep in it all night, and have for over a year. I suggest you try doing that if you have another place to sleep. Mattress comfort and back issues are very subjective. When I first bought the Diana I began having these problems immediately and only found 1 negative review out of many. I couldn't believe it! I have also purchased another mattress for that guest bed and it was hard as a rock. I had to spend another $40 at JoAnn's to purchase 2" very firm foam and use it as a topper. When I tried to take it off, it was still hard and unbearable to sleep on, so the foam remains. All this to say, mattress buying is more difficult for those of us in need of excellent support. Hope this is helpful to you and others.

By Norma P on September 17, 2014