Female avatar
GKPortsmouth, NH

Disappointed

Previously we had a Nature's Rest Mattress we bought in 2001. It was terrific and lasted over 10 years. We have only had this one for 4 years and it already has sever body impressions. It is called Luxury Firm but it seems to have little support. We also noticed the craftsmanship doesn't even compare to our original mattress. The split box springs and mattress do not line up either which we brought to the attention of the place we purchased our mattress but they said that was the box spring that came with the mattress. We are not sure if it is owned by the same company. We plan on contacting the company, we will see if they stand behind their product.

Cons:

  • Overall Support
  • Surface Integrity

Ratings from this Sleeper

Back Support

3 / 5
FairBack Support

Sometimes have back aches or stiffness related to this mattress

Pressure Relief

3 / 5
FairPressure Relief

Occasional pressure point soreness or loss of circulation


Sleep Quality

2 / 5
Slightly worseSleep

Sleep slightly less soundly or consistently since owning this mattress.

Stays "Cool"

3 / 5
Fair"Coolness"

Sometimes sleep hot due to this mattress


Value

3 / 5
FairValue

Fair value for the money

Warranty Service

N/A
Not Rated

Softness Level
Too HardPerfectToo Soft
Comments (1)
Official Response

hello - sorry to hear about your bad experience, please give us a call at 617-884-2300 we would love to assist in helping you with any concerns about your mattress.

By Nicholas Bates on November 11, 2018