overall I have no complaints other than when it was delivered the very thin cover on the foundation has two rips on it. Rather than wait for a replacement we (the delivery people and me) patched the rips with duct tape since this would not affect the sleep or comfort of the mattress. The delivery men stated that they would notify their supervisor.
Paul MEl Paso, TX
overall I have no complaints other than when it was deliv...
Pros:
- Overall Comfort
- Delivery Service
- Overall Durability
- Edge Support
- Motion Isolation
- Natural Materials
- Overall Support
- Surface Integrity
- Overall Value
Cons:
- Delivery Speed
- Promotions
Ratings from this Sleeper
Back Support
ExcellentBack Support
Never have back aches or stiffness related to this mattress
Pressure Relief
GoodPressure Relief
Infrequent pressure point soreness or loss of circulation
Sleep Quality
Much betterSleep
Sleep much more deeply and/or consistently since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
Not Rated
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft
Comments (2)
How were you able to try this out from Costco?
Buying a new mattress and accepting it damaged is not helping others. It should be shipped in the appropriate container so not to get damaged. Seriously, you patched rips with duct tape? That is ridiculous and unacceptable. Send it back for replacement.