I finally decided to purchase an expensive bed/mattress. I decided to go with Chattam & Wells~ Sadly after having the bed for less than a year I noticed defects~ contacted a rep for Chattam and Wells as there is a 10 year warranty. I was told that they would not honor the warranty and in fact made it null & void as the rep stated that there was a spot on the mattress! The mattress has no spots or discoloration, however, I could not get any cooperation from Chattam~ Very disappointed and I feel like I wasted 4,288.49 (with sales tax)!
Dawna DSanta Rosa, CA
I will never purchase another Chattam & Wells product again...
Pros:
User also said: 0Cons:
User also said: Very bad customer service and Chattam did not stand by their product warranty.- Product Quality
- Overall Value
- Warranty Claims
0
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Not Rated
Sleep Quality
Not Rated
Stays "Cool"
Not Rated
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Not Rated