At first my husband and I liked this mattress very much. After two years with the Mattress(we have an adjustable bed frame, ) now there is a visible lump in the Mattress. It is so bad that my husband has chosen to sleep in the spare room. That mattress hurts is back. I went metro mattress, they offered to have a specialist come out to the house to look at it. Apparently the specialist hours and our work hours are the same. So we are stuck with a very expensive lumpy mattress. Very sorry I purchased this mattress.
KathyLiverpool, NY
At first my husband and I liked this mattress very much. Af…
Cons:
User also said: Lumps, and priceRatings from this Sleeper
Back Support
FairBack Support
Sometimes have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Slightly worseSleep
Sleep slightly less soundly or consistently since owning this mattress.
Stays "Cool"
Good"Coolness"
Rarely sleep hot due to this mattress
Value
FairValue
Fair value for the money
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft
Comments (1)
Update: another trip to Metro Mattress, finally someone came out to look at the mattress, said that there was a failure with the mattress. Never once did they move the mattress off the foundation. He didn’t need to. Just got a note in the mail that the mattress was missing the label which voids the warranty! ( you can see where the tag was neatly taken off of the mattress, the bottom side of the mattress, we don’t take tags off, that have warranties, for just this purpose) It is a scam folks, stay far away from Chattam and wells and metro mattress! Believe me or not! I am out thousands of dollars! Don’t be a Kathy! Go to another mattress store/furniture store.