Female avatar
Dawn wActon, CA

Sinking and lump down the center

I’m on my third mattress from Sit and Sleep. After just a few weeks I noticed my bed sunk on both sides. And a lump going down the center. Returned it twice. Was told it maybe due to not enough supper. So had sit and sleep bring me the mattress frame they recommended. Within a few weeks. I’m back to the same problem. It’s so bad. When you look at my bed it looks like a crappy ten year old mattress. I bought this mattress because of materials and specs. It was exactly what I was looking for. I’m so disappointed. The “feel” of the bed is amazing. If it didn’t sink. You can feel the heavy cotton. Which I love as opposed to other mattress made with synthetic, toxic products.

Pros:

User also said: I love the feel of the natural fabric and filling of the mattress
  • Natural Materials

Cons:

  • Surface Integrity
0

Ratings from this Sleeper

Back Support

2 / 5
PoorBack Support

Often have back aches or stiffness related to this mattress

Pressure Relief

3 / 5
FairPressure Relief

Occasional pressure point soreness or loss of circulation


Sleep Quality

4 / 5
Slightly betterSleep

Sleep slightly more deeply and/or consistently since owning this mattress.

Stays "Cool"

4 / 5
Good"Coolness"

Rarely sleep hot due to this mattress


Value

2 / 5
PoorValue

Poor value for the money

Warranty Service

4 / 5
GoodWarranty Service

Very satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft
Comments (1)
Official Response

Dawn, we are very sorry that you are having this problem, especially that it has happened more than once. We sell a lot of this style of bed and do not have issues so the fact that it has happened to you more than once if very odd. We are very glad that you found a bed that met your criteria and want you to be happy so please tell us how we can help make it right?

By Mark Quinn on September 20, 2018