Female avatar
Alexis mEverett, MA

Not soft at all

Went to this mattress after having a latex mattress that was too hot and hard this mattress is much cooler but a lot harder then my previous one had for 2 months and now stuck with it I’m thinking of buying a 4 inch pillow top to soften it up wish I never got it it I now have hip pain every day which I never had and my back pain still there there

Pros:

User also said: Cooler sleep
  • Temperature Control

Cons:

User also said: Too hard not soft like in store
  • Firm Comfort
0

Ratings from this Sleeper

Back Support

2 / 5
PoorBack Support

Often have back aches or stiffness related to this mattress

Pressure Relief

2 / 5
PoorPressure Relief

Frequent pressure point soreness or loss of circulation


Sleep Quality

3 / 5
SameSleep

Sleep quality or quantity has not changed since owning this mattress.

Stays "Cool"

4 / 5
Good"Coolness"

Rarely sleep hot due to this mattress


Value

2 / 5
PoorValue

Poor value for the money

Warranty Service

N/A
Not Rated

Softness Level
Too HardPerfectToo Soft
Comments (1)
Official Response

Hey there Alexis, VERY SORRY that the bed is not soft enough for you. We built that one with 9,000 micro coils to hug your body so I'm surprised it isn't getting the job done. We hope that your topper can make it better for you!

By Mark Quinn on August 16, 2018