Female avatar
DebbieYork, ME

Pressure points

The mattress was a little to firm for me. So I got latex topper which helped a lot. I noticed after a year I could see impressions on the bed. Two years later were uncomfortable on this mattress due to pressure points on shoulders and hip. Thought it was the latex topper. Took topper off bed and laid it on the floor and looked fine, no impressions, but to look at the mattress and you can see the impressions. We have spun the mattress around every three months. Just not a good mattress for us. We made a mistake buying the Preston.

Pros:

User also said: Nothing really, it's pretty and has side handles

    Cons:

    User also said: Does not give a good night's sleep after having it for only 2 yrs
    • Initial Support
    • Pressure Relief
    • Surface Integrity

    Ratings from this Sleeper

    Back Support

    2 / 5
    PoorBack Support

    Often have back aches or stiffness related to this mattress

    Pressure Relief

    2 / 5
    PoorPressure Relief

    Frequent pressure point soreness or loss of circulation


    Sleep Quality

    2 / 5
    Slightly worseSleep

    Sleep slightly less soundly or consistently since owning this mattress.

    Stays "Cool"

    4 / 5
    Good"Coolness"

    Rarely sleep hot due to this mattress


    Value

    3 / 5
    FairValue

    Fair value for the money

    Warranty Service

    N/A
    Not Rated

    Softness Level
    Too HardPerfectToo Soft
    Comments (1)
    Official Response

    Debbie, we are sorry that you did not like your Preston mattress. Your mattress is covered for severe body impressions so maybe the retailer you bought it from can take you through the process to determine if you have a manufacturing defect. I know what you mean when it comes to pressure points, that can be caused by several things including a change in our own body. Not sure what is causing that issue for you but a latex topper should have helped not hurt on that point. Let us know if there is anything we can do.

    By Mark Quinn on August 14, 2023