We purchase this mattress November of 2019. We spent alot of money on this, for us spending $3300 on just a mattress was unthinkable. My wife had back and hip surgery and we were trying to find something that was a good fit for both. We rotated the mattress per the manufacturers website, it was like every 2-3 weeks for the first month and then once a qt...something like that. Within six months I was back at the place we purchased it and was told to rotate every month, it would even out. It got to the point that we purchased a separate bed for wife so she could actually get comfortable. It was a Beauty Rest Black label (something like that) and she loves it. I'm stuck on this bed that has low spots on all four sides. I move to the center and it's like I'm on an island. It's been the worst mattress experience ever. In less than 4 years we have spent over $6000.00 on mattress. One other thing I called in September of 2020 and I was told that I was stuck because of covid and there was nothing anyone could or would do. I guess this mattress is no match for a 200 lb man. Buyer Beware.
DrewDenver, CO
Rotated monthly with major low spots
Pros:
User also said: Soft, well built.Cons:
User also said: The buttons get snagged. Very heavy. Poor quality. Hard to rotate by yourself.- Maneuverability
- Product Quality
- Surface Integrity
- Overall Value
0
Ratings from this Sleeper
Back Support
PoorBack Support
Often have back aches or stiffness related to this mattress
Pressure Relief
FairPressure Relief
Occasional pressure point soreness or loss of circulation
Sleep Quality
Slightly worseSleep
Sleep slightly less soundly or consistently since owning this mattress.
Stays "Cool"
Poor"Coolness"
Often sleep hot due to this mattress
Value
PoorValue
Poor value for the money
Warranty Service
PoorWarranty Service
Slightly satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft
Comments (1)
Official Response
Drew, we are very sorry that you had a bad experience on a Spink and Co mattress. Can you tell me who you talked to because I am certain that nobody at Spink and Co told you that you were out of luck due to Covid, was it the retailer? We are going to have a product issue every now and then but we stand by our quality so if there is a defect your mattress is under warranty! Please reach out to us on the website and we will get you taken care of.