My Southerland Essex mattress started to dip/sag in the middle and sides almost immediately after buying. No support whatsoever, It’s almost 1 year old and I am throwing it away. Goodbye to $1700. Funny how the floor model in showroom was so comfy and supporting. I honestly don’t think they are the same mattresses in the showroom versus what they are selling to the public. I wish someone from the company would respond to some of these one star reviews!
Cons:
- Initial Support
- Product Consistency
- Surface Integrity
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Very PoorPressure Relief
Constant pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
PoorWarranty Service
Slightly satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft