This mattress will seem great the first 3-4 months. Then things will start to change. So you’ll rotate it. Then a month later you will notice there’s already a deep indentation where you are sleeping. So you will rotate it again. And again. And again. There are permanent sink holes where I’ve slept. It’s miserable. My spine is not supported. I truly regret this mattress and I feel as if Mattress Firm did not sell me the right support for it.
Cons:
User also said: Everything is wrong with it- Surface Integrity
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Very PoorPressure Relief
Constant pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Very Poor"Coolness"
Always sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft