Sleep on Latex - Soft

I wanted a latex mattress because of all the good things I've read about them and the fact that latex is a natural product and there is little to no off-gassing. I tried the soft version of sleeponlatex but it was still way too hard for me. I slept very poorly and had a lot of pain in the lower back, shoulder, neck, even knee. I promptly called and initiated a refund. Sleeponlatex asks the you donate the mattress for a full refund, which I did to a very worthy ministry in our area. I received a full refund very quickly. Bottom line - it's a nice latex mattress from a company with excellent customer service - just not a good fit for my old bones.