Mattress malfunctioned since day 1. I contacted the store twice by showing up to speak to the salespeople. I took their advice and tried to correct the situation. It didn’t work. The bed would inflate and slowly deflate during the night. The controller would bounce back and forth with the number setting. I finally got sick of having the bed and told them to come and get it. The worst part was I paid $199 to have it delivered and they are trying to charge me the same amount to pickup up their malfunctioning bed. Read the fine print! Highly disappointed.
Cons:
- Issue Resolution
- Product Quality
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
FairPressure Relief
Occasional pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Very Poor"Coolness"
Always sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft