The springs individually dig into my body, I bought a nice mattress cover to overcome that but after a short time the springs parted like the red sea,and the fabric atop the mattress stretched nicely to accommodate the spread, not long after that the springs parted under my cats spot ensuring me that it was not a weight issue. We have fallowed all the mattress rules ie solid support , rotate regularly etc. when I contacted the seller the asked me to inquire with Simmons as to warranty code. I have spent hours seeking this info and when I located the place at Simmons to use said code to inquire about warranty it simply i not available to research my code is 95 and all the codes at the site are alphabetical. leaving me with no recourse what so ever.
val jKimberley, BC
This was the worst bed I have ever owned or slept on.
Cons:
- Surface Integrity
- Warranty Claims
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Very PoorPressure Relief
Constant pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Very Poor"Coolness"
Always sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft