we had great expectations

We have had the bed a little over a month. We paid so much we kept our opinions to ourselves, till my husband says Ok we have to talk! The bed is so uncomfortable after you have been in bed about 5 to 10 mins. At first you feel good, then if you are a side sleeper, your shoulder starts to throb. So you turn, and your in pain hoping it will soon let up. It is hard to turn in bed. If you move over more in bed its like you are moving up on a ridge that just will not conform to you. It sleeps considerably HOT. We sleep in a very cool room and wake up sweating. Hard to get out of too. If you have a leg cramp hit you it is almost imposible to get out of without help. We have a year to return it they said, so we will be taking it back and taking a loss of $300 for a restocking fee. When I say its hot, I mean where you lay. If you place your hand on the mattress with no contact with your body it is cool to the touch. Also your legs feel like they are up above your body because you sink in the bed. We keep thinking we have to give it time to adjust, but how many nights do we have to be uncomfortable to make this bed feel better?? The other thing is the sheets and mattress protector are constantly being pulled up by your turning.