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GlenBreckenridge, CO

5 years of use, and it has turned to mush.

We had an older version of the Simmons Comforpedic, which was purchased about 15 years ago. It is still in use, and is an excellent bed that maintained firmness. This one however, started out fine, but over the last several years has deteriorated to practically no support. I sink in about 8" at the hips, and can't even roll over anymore. However, when looking at the mattress it appears to be brand new - no lingering or visible sag. The foam comes back up fully, but again it's like sleeping in a whole. Very disappointed with warranty too, as even if there is a very slight stain on the surface of the mattress, the warranty is voided, - even if the mattress is considered defective.

Cons:

  • Surface Integrity
  • Warranty Terms
0

Ratings from this Sleeper

Back Support

2 / 5
PoorBack Support

Often have back aches or stiffness related to this mattress

Pressure Relief

5 / 5
ExcellentPressure Relief

No pressure point soreness or loss of circulation


Sleep Quality

1 / 5
Much worseSleep

Sleep much less soundly or consistently since owning this mattress.

Stays "Cool"

1 / 5
Very Poor"Coolness"

Always sleep hot due to this mattress


Value

1 / 5
Very poorValue

Not at all worth the money -- a rip off

Warranty Service

1 / 5
Very poorWarranty Service

Not at all satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft