Female avatar
ClarissaDallas, TX

Mattress sags in middle after short period

When I first bought the mattress it was very firm. After only 2.5 years it sags in the middle. I sleep alone and weigh 127 pounds. I pull myself over to the side of the mattress to get up. Filed a complaint with Mattress Firm, after paying $25, someone came to inspect it and the report showed that the indention was only one inch, the warranty is for 1.5". So I am stuck with an over $2000 mattress, that is going to hurt my back. Furious. Don't buy this mattress.

Cons:

  • Center Support
  • Overall Comfort
  • Surface Integrity
  • Overall Value
0

Ratings from this Sleeper

Back Support

2 / 5
PoorBack Support

Often have back aches or stiffness related to this mattress

Pressure Relief

2 / 5
PoorPressure Relief

Frequent pressure point soreness or loss of circulation


Sleep Quality

N/A
Not Rated

Stays "Cool"

3 / 5
Fair"Coolness"

Sometimes sleep hot due to this mattress


Value

N/A
Not Rated

Warranty Service

N/A
Not Rated

Softness Level
Too HardPerfectToo Soft