Wow, what can I say, I ordered a headboard that I was told was adjustable full/queen, and a queen size mattress. When I found that the headboard wasn't adjustable, I swapped the queen for a full so it would fit the headboard (which was on backorder). When I finally received the headboard, I found that it was not adjustable, and it was not full size, but queen. I was so confused and aggravated. I had to get angry in order to get my problem resolved, and I don't like getting angry. I also don't like getting the run around, and that's exactly what I was getting. The mattress is fantastically firm, yet gives like I'm melting into it. The material that covers it is sort of picky and cheapish, but GW provided a cover that is hypoallergenic and waterproof to protect the fragile factory fabric. It was comfortable when I first got it, and it is even more comfortable now, probably because my body has grown accustomed to it. The price was okay, but I don't really feel that it was a great value. The mark up on these things is incredible! It should be selling for substantially less. The warranty is okay, and hope I never have to use it! It is well made overall, but I wish I could turn it over. The pillow top is on one side only, so that would be very uncomfortable. I am overall very happy with my purchase, and the resolution on my previously mentioned problems.
Theresa BRiverview, MI
After Initial Problems, I'm Sleeping Like a Baby
Pros:
- Overall Durability
- Long-Term Comfort
- Long-Term Support
- Motion Isolation
- Pressure Relief
- Overall Support
- Surface Integrity
- Overall Value
Cons:
- Flip-Ability
- Issue Resolution
- Retailer Service
- Transparency
Ratings from this Sleeper
Back Support
ExcellentBack Support
Never have back aches or stiffness related to this mattress
Pressure Relief
GoodPressure Relief
Infrequent pressure point soreness or loss of circulation
Sleep Quality
Much betterSleep
Sleep much more deeply and/or consistently since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
Not Rated
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft