Male avatar
FredWatsonville, CA

My back is killing me

I bought this at mattress firm two days ago. My sciatica is acting up, it's been fine for years. My mid back was sore all day yesterday and my wife's back is sore today (She didn't want to try it the first night). She does not want to try it again. My back and hip are bothering me today. This bed is stiff!!! The sales lady sort of pushed me towards this mattress. I wanted to bring a mattress home that day, mistake. She didn't have a mattress in stock, so she said she would sell the floor model as new, as it hadn't been on the floor long. She never told me the warranty or return policy, except that she would honor the 120 day trial. When I looked up mattress firms return policy, they don't return display mattresses. She put display on my receipt, even though she charged me full price $ 1599 minus a $ 300 that she called a price match. She looked up price match on the computer. I'm going back today to try and get this straightened out. The mattress is very firm, I'm wondering if they bagged the wrong mattress for me. Anyway, I'm not happy, $1430.75 , and the worst pain I've been in in years.

Pros:

User also said: At the moment I don't like anything about this mattress

    Cons:

    User also said: Way too stiff, uncomfortable
    • Back Support
    • Overall Comfort
    • Firm Comfort
    • Sales Pressure

    Ratings from this Sleeper

    Back Support

    1 / 5
    Very PoorBack Support

    Always have back aches or stiffness related to this mattress

    Pressure Relief

    2 / 5
    PoorPressure Relief

    Frequent pressure point soreness or loss of circulation


    Sleep Quality

    1 / 5
    Much worseSleep

    Sleep much less soundly or consistently since owning this mattress.

    Stays "Cool"

    3 / 5
    Fair"Coolness"

    Sometimes sleep hot due to this mattress


    Value

    1 / 5
    Very poorValue

    Not at all worth the money -- a rip off

    Warranty Service

    N/A
    Not Rated

    Softness Level
    Too HardPerfectToo Soft