Female avatar
TeriMissouri City, TX

Avoid this mattress

We bought this mattress less than 6 months ago and it is already sagging on both sides and has humps in the middle of the bed. My husband and I are average size people and replaced our old mattress (12years old) with this new one. Our old one was more comfortable than this one. For the price we paid $1200 for mattress alone it should hold up better. We are now having to buy a bed topper to be able to sleep on it comfortably. We can't afford another mattress. I have fibromyalgia and must have a good night sleep. The warranty on this mattress states that the sags must be at least 1 3/4 inches deep to consider replacement and then you have to pay for a service call. You would think that this new of a mattress Beautyrest would dismiss service call. Best advice AVOID THIS MATTRESS!

Cons:

  • Center Support
  • Surface Integrity
  • Warranty Terms

Ratings from this Sleeper

Back Support

2 / 5
PoorBack Support

Often have back aches or stiffness related to this mattress

Pressure Relief

2 / 5
PoorPressure Relief

Frequent pressure point soreness or loss of circulation


Sleep Quality

1 / 5
Much worseSleep

Sleep much less soundly or consistently since owning this mattress.

Stays "Cool"

4 / 5
Good"Coolness"

Rarely sleep hot due to this mattress


Value

1 / 5
Very poorValue

Not at all worth the money -- a rip off

Warranty Service

1 / 5
Very poorWarranty Service

Not at all satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft