Do NOT purchase a mattress from Simmons. After a year, this fancy plush pillow top luxury firm mattress began to sink. Simmons sent a supposedly independent company to assess the issue...twice came back with "perfectly fine." I am only one of 400+ complainants about this company. I went to State Consumer Protection; they contacted Simmons, Simmons lied on their response. I finally gave up and gave the mattress away, bought a different brand at Costco. Now Costco is selling Simmons...that is, until C discovers that S will not honor a warranty and C has to pay out all of those claims. Repeat: Do NOT purchase a Simmons mattress.
LawrenceSeattle, WA
Piece of Junk and Poor Factory Service
Cons:
- Surface Integrity
- Warranty Claims
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
FairPressure Relief
Occasional pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Don't know"Coolness"
Don't know or not sure
Value
FairValue
Fair value for the money
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft