I purchased this mattress about 8 months ago and I chose ultra firm base on when I were at the store. I chose this same brand because the one I had before was excellent. This new mattress of course offers more features than the previous one that I owned. And I was very happy for the first 6 months and then it started to form a body impression in the middle. I woke up one morning and my lower back started to hurt. I switched to sleep on the other end and for a few days and then the body impression started too. I ordered a firm memory topper and it also worked for a month or so. I called the company and complained and it sent someone over to inspect. It later on blamed on my bed frame which also brand new I purchased the same time as the mattress. DO NOT BUY this type of mattress from Simmons.
Michelle HSan Pedro, CA
Crappy mattress
Cons:
- Overall Comfort
- Overall Support
- Surface Integrity
0
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Very PoorPressure Relief
Constant pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Excellent"Coolness"
Never sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft
Comments (1)
The very same thing has happened to us with this mattress. It's the worst mattress we have ever owned. The springs creak, there's a depression on each side where we sleep and we're not heavy. Our backs ache in the morning. Horrible horrible product. DON'T WASTE YOUR MONEY.