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chrisStaten Island, NY

horrible bed and horrible warranty

i got this bed in april 2015 and by august 2015 the bed was sinking in the middle and could not get any sleep i went through the process of the warranty but since its a pillow top you cant tell its sinking in the middle with pictures now its 2018 and the bed is so horrible to sleep on i literally have to sleep on the very edge of the bed cause its the only spot that doesnt kill as much, it was such a waste of money. p.s i bought this bed at sleepys

Pros:

User also said: nice matterest to look at

    Cons:

    User also said: 3 months it started to go bad 3 years cant get a good night sleep for nothing
    • Surface Integrity
    • Overall Value
    • Warranty Claims
    0

    Ratings from this Sleeper

    Back Support

    1 / 5
    Very PoorBack Support

    Always have back aches or stiffness related to this mattress

    Pressure Relief

    1 / 5
    Very PoorPressure Relief

    Constant pressure point soreness or loss of circulation


    Sleep Quality

    1 / 5
    Much worseSleep

    Sleep much less soundly or consistently since owning this mattress.

    Stays "Cool"

    4 / 5
    Good"Coolness"

    Rarely sleep hot due to this mattress


    Value

    1 / 5
    Very poorValue

    Not at all worth the money -- a rip off

    Warranty Service

    1 / 5
    Very poorWarranty Service

    Not at all satisfied with the manufacturer's response to my warranty claim or other problems


    Softness Level
    Too HardPerfectToo Soft
    Comments (1)

    Ditto. Same thing happened to mine, same matteress. Will not buy Simmons again...they are the worst for warranty.

    By Anonymous on July 26, 2018