Male avatar
DavidKanata, ON

Recharge? Not after 3 years

We love this mattress when we first got it and now after 5 years it’s so uncomfortable that we have to change it. Approached the underwriter for warranty coverage with pictures of the sag and they told us to take a hike (my words). Did I say that I’m 170 lbs and my wife weighs far less. Did I mention that we only sleep in it 8 months of the year and rotate it once a year. Draw your own conclusion.

Cons:

  • Initial Comfort

Ratings from this Sleeper

Back Support

2 / 5
PoorBack Support

Often have back aches or stiffness related to this mattress

Pressure Relief

3 / 5
FairPressure Relief

Occasional pressure point soreness or loss of circulation


Sleep Quality

1 / 5
Much worseSleep

Sleep much less soundly or consistently since owning this mattress.

Stays "Cool"

4 / 5
Good"Coolness"

Rarely sleep hot due to this mattress


Value

2 / 5
PoorValue

Poor value for the money

Warranty Service

1 / 5
Very poorWarranty Service

Not at all satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft