My husband and I were thrilled with this mattress at first now less than 2 years later we have sore backs every day. The pillow top is indented more than an inch and they denied our warranty claim because "They don't warranty comfort." The pillow top part is abour 4.5 inches thick and they won't replace until it's more than 1.5 inches indented. Waste of a LOT of money.
Carrie RChesapeake Beach, MD
Don't do it!
Pros:
User also said: Really comfortable at first- Initial Comfort
Cons:
User also said: Becomes very uncomfortable quickly, indents, doesn't spring back after daily use.- Long-Term Comfort
- Long-Term Support
- Surface Integrity
- Overall Value
- Warranty Terms
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
Not Rated
Sleep Quality
Not Rated
Stays "Cool"
Not Rated
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Not Rated
Comments (3)
Did you ever get to 1.5 inches? My dealer told me to sleep on it longer and hope the indentation gets worse! Comforting thought - NOT!
same problem for me, I have horrible back paon for two years
yep They don't warrant comfort Terrible purchase. Buyers be ware.