Female avatar
DeboraWest Point, VA

HORRIBLE BED

My first Simmons Beautyrest Dreamwell Cliff Haven Plush Pillow Top was replaced after just 3 months. This is the second mattress I've had for about 1 year and today has been inspected. Shows obvious 2 inch sink in middle. Back and neck problems have now escalated due to this poorly constructed mattress. Is this not discontinued due to poor center support?

Pros:

  • Appearance
  • Edge Support
  • Initial Comfort
  • Natural Materials
  • Soft Comfort
  • Thickness
  • Warranty Claims
  • Warranty Terms

Cons:

  • Center Support
  • Overall Comfort
  • Conforming
  • Delivery Service
  • Overall Durability
  • Initial Support
  • Issue Resolution
  • Long-Term Comfort
  • Long-Term Support
  • Maneuverability
  • Motion Isolation
  • Pressure Relief
  • Price
  • Product Consistency
  • Professionalism
  • Repositioning
  • Responsiveness
  • Retailer Service
  • Sales Pressure
  • Sex
  • Shopping Efficiency
  • Sound
  • Overall Support
  • Surface Integrity
  • Transparency
  • Overall Value

Ratings from this Sleeper

Back Support

2 / 5
PoorBack Support

Often have back aches or stiffness related to this mattress

Pressure Relief

2 / 5
PoorPressure Relief

Frequent pressure point soreness or loss of circulation


Sleep Quality

1 / 5
Much worseSleep

Sleep much less soundly or consistently since owning this mattress.

Stays "Cool"

3 / 5
Fair"Coolness"

Sometimes sleep hot due to this mattress


Value

N/A
Not Rated

Warranty Service

N/A
Not Rated

Softness Level
Too HardPerfectToo Soft