Within two years of purchase, the mattress has sagged at some places and curled up at others. The manufacturer says they can not do anything if it has sagged less than 1.5 inches and curling up is not a defect. ridiculous definitions that are not clarified upfront
Vipul JSaint Joseph, MI
Poor customer service
Pros:
- Overall Comfort
- Overall Durability
Cons:
- Edge Support
- Issue Resolution
- Motion Isolation
- Overall Support
- Surface Integrity
- Overall Value
Ratings from this Sleeper
Back Support
GoodBack Support
Rarely have back aches or stiffness related to this mattress
Pressure Relief
Not Rated
Sleep Quality
Not Rated
Stays "Cool"
Don't know"Coolness"
Don't know or not sure
Value
Not Rated
Warranty Service
Not Rated
Softness Level
Too HardPerfectToo Soft