Had previous mattress over 15 years and thought I should buy a new one, big mistake. I got a beautyrest and within 9 months I could not sleep on it due to dips and back pain. Called for the warranty and was told must have a 1 1/2 inch dip with no one on it. I have over a 3 inch dip when lying on it but the dip was a little over 1 inch with no one on it. Was told to keep sleeping on it and call back in a few months and the dip might be 1 1/2 inches then. I can't sleep on it with the dip and I get up with back pain every morning, been sleeping on the couch and no back pain.
gloriaDearborn Heights, MI
warranty good for nothing, do NOT buy beautyrest
Cons:
- Back Support
- Surface Integrity
- Warranty Terms
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Fair"Coolness"
Sometimes sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft