Female avatar
DoreenNorth Vancouver, BC

WORST MATTRESS EVER!!!!

We bought this mattress less than two months ago. The top drifted to one side almost immediately and had to pull the sheets and mattress cover back over every morning. The side walls collapsed immediately and when you sit on the side , you sink 6 inches. I have had back pain for the last 2 weeks and am seeing a chiropractor this morning. I have never experienced this kind of poorly made and deficient mattress before. I will never buy a Simmons product again. STAY AWAY from this product. The customer service told me they wanted a photo of the bottom of the mattress. I am a 65 year old woman and cannot FLIP a king size mattress.! I am done with this company. ! Buyer beware !!!!

Cons:

  • Edge Support
  • Surface Integrity

Ratings from this Sleeper

Back Support

1 / 5
Very PoorBack Support

Always have back aches or stiffness related to this mattress

Pressure Relief

3 / 5
FairPressure Relief

Occasional pressure point soreness or loss of circulation


Sleep Quality

1 / 5
Much worseSleep

Sleep much less soundly or consistently since owning this mattress.

Stays "Cool"

N/A
Don't know"Coolness"

Don't know or not sure


Value

1 / 5
Very poorValue

Not at all worth the money -- a rip off

Warranty Service

1 / 5
Very poorWarranty Service

Not at all satisfied with the manufacturer's response to my warranty claim or other problems


Softness Level
Too HardPerfectToo Soft