We spent a lot of money purchasing this bed from Macy’s. It has a good warranty, which we used after the first 2 years when it broke down. They replaced it with the same mattress with little problem. But after a few months, this one broke down even quicker. We’ve kept this one just over a year but finally decided to get rid of it completely because we were waking up with back, neck and hip pain. After sleeping in our guest room on a cheaper mattress and waking up with no pain, we knew we had to get rid of it. Won’t be buying a Beautyrest again. You shouldn’t pay thousands of dollars to have it break down that quickly.
LisaNiles, MI
Never again!
Cons:
- Overall Support
- Overall Value
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Poor"Coolness"
Often sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
GoodWarranty Service
Very satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft