Within 8 months one part of the mattress began to feel lower, like it was sagging. My wife said it was my imagination, but after a couple painful months of sleep, we turned the bed and she began to feel it too. It has continued to get worse, to the point where we "roll up" to one side. Finally filed a warranty complaint. Frame is perfect, box spring looks like new, mattress has a 2" hole that drops even worse when there is weight on it. So far no luck getting Simmons to do anything about it. DO NOT BUY!
ChadFayette City, PA
Worst Mattress I've ever owned, Most I've ever Paid
Cons:
- Customer Service
- Surface Integrity
- Overall Value
Ratings from this Sleeper
Back Support
Very PoorBack Support
Always have back aches or stiffness related to this mattress
Pressure Relief
PoorPressure Relief
Frequent pressure point soreness or loss of circulation
Sleep Quality
Much worseSleep
Sleep much less soundly or consistently since owning this mattress.
Stays "Cool"
Good"Coolness"
Rarely sleep hot due to this mattress
Value
Very poorValue
Not at all worth the money -- a rip off
Warranty Service
Very poorWarranty Service
Not at all satisfied with the manufacturer's response to my warranty claim or other problems
Softness Level
Too HardPerfectToo Soft